Northwest Software places expanded support management software into production for enhanced end-user analysis.

Everett, WA (March 15, 2017) – Northwest Software Technologies, Inc., the pioneering and leading developer of event fundraising management software designed specifically for nonprofit organizations, is pleased to announce the implementation of new, in-house application support management software.

“This custom designed application gives us a complete picture of each Tracker-Series licensed nonprofit organization and their support needs,” stated Jack D. Wilson, Jr., President and Chief Executive Officer of Northwest Software Technologies, Inc.. “It is important to understand the habits of our users in making business decisions such as scheduling Northwest Software personnel, refining services offered to better match needs as well as product development. The benefit from this project comes in keeping corporate expense in check and increasing efficiency.”

The new application is 100% custom built by Northwest’s development team with full emphasis on the nonprofit organization. Staff turnover within the nonprofit organization is fully managed as a primary function of the software. The application expands Northwest Software’s ability to more closely manage day-to-day support for Tracker-Series software and all related services. Additionally, the new application allows for future expansion of both products and services currently in development. For continued uninterrupted analysis, all 27 years of collected support information on all license holders has been moved to the new application and is readily available to their support team.

For more information the Tracker-Series suite of event fundraising software, contact Mr. Jack Wilson at 425.252.7287 or email solutions@nwsoftware.com.
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About Northwest Software Technologies®
Northwest Software Technologies, Inc. is the pioneering and leading provider of fundraising event software to the non-profit sector in the U.S. and Canada. More than 2,000 organizations – including the Children’s Hospital Guilds of Seattle, JDRF International (Canada), Boys and Girls Clubs of America, Holt International Children’s Services, Junior Leagues, Kiwanis and Rotary International – worldwide use Tracker-Series applications to manage fundraising events. Northwest Software Technologies, Inc. offers four software applications for fundraising event management: A’Thon-Tracker™ for sponsor-based pledge type events, Auction-Tracker® for fundraising benefit auctions, Banquet-Tracker™ for fundraising banquets and Tournament-Tracker® for benefit golf tournaments. Founded in 1985, Northwest Software Technologies, Inc. is headquartered in Everett, Washington with international distribution offices in Canada and Australia.